The Kana Kuta Hotel ★★★

Everything, the room, the pool and food

Everything was good

Breakfast was good, room is clean

The WiFi connection was poor and the location is far from beach and shops

24 hours check in Room was clean, bathroom was clean Breakfast was good with many options available, including fruits and veg When we reported that bidet shower was leaking, they replaced it immediately And house keeping was very prompt in general

AC in our room was not working well In general hotels in Kuta are overpriced

Excellent Staff always with a smile ready to help .

The breakfast is good and with good variety of dishes. The location is alright, the hotel reception is helpful in calling the taxi. All the staff in Kana hotel are friendly, polite and helpful. The room is spacious and the beds are comfy.

Spacious dining, bar and reception area. Attentive staff. Amazing food.

All people who work at the hotel are very friendly, they solve any problem you have instantly, I had to check out at 12:00 pm due to problems with my flight, they delayed it at 11 at night, they very kindly let me stay a few more hours in the room and they did not charge me for this, this hotel knows very well what customer service means.

Beads could be better, more confortable.

Beds are comfortable and quiet

Shower silicone and grout look black - need bleach or change

Buffet breakfast was amazing .. lots of variety.. clean environment and great pool. Rooms aircorn is really good .. had no issues at all.

We loved all the property

..

Good location Staff were helpful... We requested early check in which wasn't possible but dey kept our bags in hotel bag room both on arrival n departure day

Really loved the welcome by the hotel staff the day we landed in Bali. A lot of hospitality, and always ready to help. The atmosphere at the lobby and the restaurant was wonderful. The room was clean and spacious too.

There needs to be proper ventilation in the Bathroom. Wish it was a bit bigger too.

Staff was quite courteous. Balcony was spacious.

Restaurant breakfast didnt have any indian food. Usually Indian breakfast is found in all hotels which was the only thing i found missing.

Very good clean rooms, pool clean nice people

We were greeted by two very polite receptionists who apologized that the room was not ready for checking-in since we arrived at the hotel before 1 pm. We left our luggage at the hotel store room and were ready to leave for lunch but to our pleasant surprise, we were informed that we could check in after all. I booked a quad sharing room. Standing at the entrance, the room looks rather small for 3 persons but when I entered the room, I saw the high ceiling and the loft ! This was indeed a welcoming sight! The high ceiling somehow makes the room appear slightly bigger. With my adult son occupying the loft, the room did not appear claustrophobic and he had his privacy. The room though not spick and span, was decently clean except for the old-slightly-yellowish looking towels. The beds were comfortable enough but only one hard pillow was provided for each guest. The pillows had seen better days. I resorted to rolling up a bath towel as a neck pillow. The surrounding was quiet since the hotel is tucked away from the main road. It is actually 70 meters away from the main road. The narrow, one-way traffic road has bamboo plants grown on both sides which provide a calming effect to a tired soul. On the flip side, walking to the nearest beach or the Galleria Mall is not convenient owing to the heavy traffic on the main road. Fortunately, it is relatively easy and cheap to hire a car via Gojeck or other available apps. Breakfast was not sumptuous but good for the amount of money I had paid. Overall, I was rather satisfied with my one- night stay at the hotel.

It will be better if the shower head is not fixed high up on the wall. Since I had no control of it, I was forced to wash my hair even though I had no intention to do so.

The hotel is great but a bit far from downtown the room is really nice comfort adn the breakfast is great

Only if we need to go for shopping we need to take taxi or grab

Excellent staff, they were very friendly, very comfortable; all the amenities were superb. Especially the buffet breakfast is worth the penny, so many dishes & high quality. The room was very well maintained & so nice room service. Highly recommended for couples.

The location of the property is quite risky & local. We were chain snatched infront of the hotel. Be careful.

Very nice ambience. Wonderful staff. Always helpful, respectful and friendly. The swimming pool is lovely. Oddly, even though the earthquake on the first night emptied the hotel, indicating that there were a lot of people staying at the hotel, most of the time at the pool or in the restaurant, we were by ourselves or with only a few other people. As we found out after a few days, it is only a short walk to the Galleria Mall, and the taxi rides running around in circles were unnecessary. The staff are very helpful if you wish to hire a taxi or organise a tour or a private driver

More an observation than a complaint, but sometimes there were some odd noises upstairs. Also, we couldn't charge our phones overnight so we had to make a nuisance of ourselves by asking the desk staff to charge our phones

Great hotel to stayed with friendly and helpful staff and the breakfast was great too

A bit far from down town have to took Taxi or Grab to reached your distination

Very good buffet breakfast